Once you have requested help through our telephone support service or through our online support, someone will be in touch with you within 24hours (Mon-Fri, 9am-12pm) to confirm your request. It’s really important that we confirm your request with you before we action it, so make sure you give us the correct contact information.
Once everything has been confirmed, sit back and let us take care of the rest. We’ll be delighted to help you with providing you a food parcel, delivering a prescription, or setting up a time to chat over the phone.
Simply repeat the steps! We’re more than happy to help you as often as you need*. However, if you need more than three food parcels within a calendar year, you will need a referral.
*We reserve the right to cap the number of parcels and/or referrals given to any service user in order to ensure the system is being used correctly and that parity is shown to all service users.
Please see above if you are in need of support from the CARE Project.
We're really glad that you're considering volunteering with us. Please see our volunteering pages to find out more about the opportunities that are available.
Thank you for being willing to donate to the charity!
FOOD
We are able to accept any ambient food (i.e food that goes in the cupboard or doesn't need to be in the fridge/freezer) and unopened toiletries at our charity HQ between the hours of 9am and 3pm, Monday to Friday.
MONEY
Whilst donations of food are always appreciated, it costs us a lot of money to run the charity. We have bills such as electric and gas to pay, as well as insurance for our vehicles and volunteers, fuel for our deliveries, stationery costs, and of course some pay for the members of staff who work around the clock to make all this happen.
We'd really appreciate it if you could consider donating money to us. Regular donations, no matter how small, will significantly help us to secure the future of the charity and ensure that the charity continues to grow and develop, and respond to the challenges that people face in our communities.
To donate towards our work, please click here.
Our Support Lines are open Monday-Friday between the hours of 9am and 12pm.
Food Parcel deliveries are made within 48hours of receiving a request (business hours only), and are done between the hours of 4:30pm and 8:30pm.
The Parish Trust Offices are open between 9am and 3pm Monday-Friday.
No. Our Bag a Bargain Scheme is a separate project which aims to reduce food waste by distributing food from large suppliers which are unable to be used in food parcels.
The food given out in these bags is solely from large suppliers and not made up of donations from the General Public.
To find out more about this scheme, please click here.
To find out more about cookies and other privacy information, Read More here.
Cookie | Duration | Description |
---|---|---|
cookielawinfo-checbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". |
cookielawinfo-checbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
cookielawinfo-checbox-others | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. |
cookielawinfo-checkbox-advertisement | 1 year | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Advertisement". |
cookielawinfo-checkbox-necessary | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
cookielawinfo-checkbox-performance | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". |
viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |
__cfduid | 1 month | The cookie is used by cdn services like CloudFare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It does not correspond to any user ID in the web application and does not store any personally identifiable information. |
__stripe_mid | 1 year | This cookie is set by Stripe payment gateway. This cookie is used to enable payment on the website without storing any patment information on a server. |
__stripe_sid | 30 minutes | This cookie is set by Stripe payment gateway. This cookie is used to enable payment on the website without storing any patment information on a server. |
Cookie | Duration | Description |
---|---|---|
tk_lr | 1 year | This cookie is set by JetPack plugin on sites using WooCommerce. This is a referral cookie used for analyzing referrer behavior for Jetpack |
tk_or | 5 years | This cookie is set by JetPack plugin on sites using WooCommerce. This is a referral cookie used for analyzing referrer behavior for Jetpack |
tk_r3d | 3 days | The cookie is installed by JetPack. Used for the internal metrics fo user activities to improve user experience |
Cookie | Duration | Description |
---|---|---|
m | 2 years | No description |
quform_session_abae697987f8f95b165af64298cf3281 | session | No description |
tk_ai | 5 years | Gathers information for WordPress by themselves, first party analytics tool about how WP services are used. A collection of internal metrics for user activity, used to improve user experience. |
tk_qs | 30 minutes | Gathers information for WordPress by themselves, first party analytics tool about how WP services are used. A collection of internal metrics for user activity, used to improve user experience. |
wp_woocommerce_session_abae697987f8f95b165af64298cf3281 | 2 days | No description |
As professionals and organisations in the local area who come face to face with the people of our communities, you are the people best placed to point people in the right direction when they are in need.
We want to work with local organisations to address need in our communities. A number of organisations can sign up to be a Referral Partner with us…
– Schools / Education Establishments
– Churches / Places of Worship
– Social Services
– Jobcentre
– Local Councillors / MP
– Citizens Advice
– GP Surgeries
– Health Visitors
– Housing Association, Warden of Sheltered/Assisted Housing etc.
– Other charities who help people in need.
This list is non exhaustive.
When it comes to being a Referral Partner with the CARE Project, you will assist us in identifying those who are in need of practical assistance with food, prescription collection and/or pastoral care so that we can help improve their circumstances.
Poverty comes in many different kinds, whether that is financial, mental, emotional, technological, physical, or another type of poverty. Our work is to mitigate against such poverties by addressing the immediate need and then working with service users to prevent their situation getting worse.
As a Referral Partner, you would have access to our online system which would allow you to refer people to us. All referrals will have access to help for 90 days at a time before needing to be referred to us again if their circumstances haven’t improved.
All you need to do is have a chat with potential Service Users during the course of your work, and identify if they are in need of help. If they are, fill in the form and we’ll do the rest! We trust your expertise as the Referral Partner, so there isn’t a complicated eligibility criteria form to go through… you simply make the judgement using your own established systems and methods.
Name of Organisation | Type of Organisation | Address |
---|---|---|
ABUHB – NHS Health Visitors at Parc-y-Felin ICC | GP / Medical Establishment | Parc-y-Felin ICC Parc-y-Felin Street Caerphilly CF83 3AH |
Age Cymru Gwent | Charity | 12 Baneswell Road Baneswell Newport NP20 4BP |
Bags of Kindness | Other | 20 Bryntirion Bedwas Caerphilly CF83 8AS |
Bedwas High School | School / Education Establishment | Newport Rd, Bedwas, Caerphilly CF83 8BJ |
Bedwas Infants School | School / Education Establishment | 13 St Mary Street Bedwas Caerphilly CF83 8EE |
Bedwas, Trethomas and Machen Community Council | Council | Bedwas & Machen Community Council Council Offices, Newport Road, Bedwas CAERPHILLY CF83 8YB |
Bethel Baptist Church Penyrheol | Church or Religious Organisation | Station Terrace, Penyrheol, Caerphilly CF83 2RH |
Bethel Baptist Church/The Rock, Bedwas | Church or Religious Organisation | Church Street Bedwas Caerphilly CF83 8ED |
Bridging Together | Other | 28 Graham Court Lansbury Park Caerphilly CF83 1RE |
Caerphilly Council Housing and Tenancy | Housing Association / Organisation | Business & Technology Centre Tredomen Business Park Hengoed CF82 7FN |
Caerphilly County Borough Council (St Martins Ward) | Council | 29 St David’s Way Watford Farm Caerphilly CF82 1EY |
Caerphilly County Borough Council – Social Services at Woodfieldside Business Park | Council | Unit 6, Woodfieldside Business Park Penmaen Road Pontllanfraith NP12 2DG |
Caerphilly County Borough Council – Ty’r Fesen | Housing Association / Organisation | 1 Heol Awstin Caerphilly CF83 1GR |
Caerphilly County Borough Council Employment Mentors | Council | Caerphilly County Borough Council Penallta House, Tredomen Buisness Park Ystrad Mynach Hengoed CF82 7PG |
Caerphilly County Council Community Regeneration Team | Council | Caerphilly County Borough Council Penallta House, Tredomen Buisness Park Ystrad Mynach Hengoed CF82 7PG |
Caerphilly Probation Service | National Probation Service | Caerphilly Probation Office, Unit 1 De Clare Court, Caerphilly CF83 3HU |
Children with Disabilities Team, CCBC | Social Services | Ty Pontygwindy, 7 De Clare Court, 5 Sir Alfred Owen Way, Pontygwndy Industrial Estate Caerphilly CF83 3HU |
Cwmaber Infants School | School / Education Establishment | Bryngelli Terrace Abertridwr Caerphilly CF83 4FF |
Denscombe Health Centre – Health Visitors | GP / Medical Establishment | Rear of Ludlow Street Caerphilly cf83 1gg |
Disability Can Do | Charity | 1 Bryn Lane, Pontllanfraith Blackwood NP12 2PG |
First Love Community Church | Church or Religious Organisation | 24 Coronation Terrace Senghenydd Caerphilly CF83 4HU |
Gateway Church Caerphilly | Church or Religious Organisation | 5 Wesley Road Castle View Caerphilly CF83 1SS |
Glynderw Sheltered Housing | Housing Association / Organisation | Churchill Park Caerphilly CF83 3EZ |
Graig Y Rhacca Primary and Nursery Community School | School / Education Establishment | Addison Way Graig Y Rhacca Caerphilly CF83 8WW |
Graig y Rhacca Residents Association | Residents Association | 59-71 Grays Gardens Graig y Rhacca Caerphilly CF83 8TQ |
Gwent Police | Public/Emergency Service | Bedwas Police Station 36 Church Street Bedwas Caerphilly CF83 8EB |
H PAD (Prevention of Youth Homelessness) | Public/Emergency Service | Crumlin Institute Community Education & Youth Centre Crumlin Square Crumlin NP11 4QD |
Hafod Deg Resource Centre (Caerphilly County Borough Council – Community Regeneration) | Council | Hafod Deg Resource Centre High Street Rhymney NP22 5LP |
Hendre Infant School | School / Education Establishment | St Cenydd Road Trecenydd Caerphilly CF83 2RP |
Hendredenny Park Primary School | School / Education Establishment | Groeswen Drive Hendredenny Caerphilly CF83 2BL |
ISCAN West | GP / Medical Establishment | Caerphilly Children’s Centre, Heol Las Cwrt Llanfabon, Energlyn Caerphilly CF83 2WP |
Job Centre Caerphilly | Job Centre | Job Centre Castle Street Caerphilly CF83 1UA |
John Taylor Councillor for Aber Valley Ward, Caerphilly County Borough Council | Council | 7 Danygraig Abertridwr Caerffili CF83 4BJ |
Lindsay Whittle – Councillor for Penyrheol Ward | Council | 4a Church Road, Abertridwr, Caerffili CF83 4DL |
Love Caerphilly | Church or Religious Organisation | N/A |
Machen Primary School | School / Education Establishment | Commercial Rd, Machen Caerphilly CF83 8NB |
Nant-y-Parc Primary School | School / Education Establishment | Commercial Street Senghenydd Caerphilly CF83 4GY |
NYAS ( National Youth Advocacy Service) | Other | 3 Mountain Road, Caerphilly, CF83 1HG |
Plasyfelin Primary School | School / Education Establishment | Lewis Drive Churchill Park Caerphilly CF83 1EH |
Platfform Caerphilly Supported Housing | Housing Association / Organisation | The Office, Ty Oborne 1 Acre Close Caerphilly CF83 3RU |
Pobl | Housing Association / Organisation | Pobl Exchange House The Old Post Office, High Street, Newport, NP20 1AA |
Risca Community Comprehensive School | School / Education Establishment | Pontymason lane Risca Caerphilly NP11 6YY |
St Cenydd Community School | School / Education Establishment | St Cenydd Road Trecenydd Caerphilly CF83 2RP |
St James Primary School | School / Education Establishment | Pen Y Cae Mornington Meadows Caerphilly CF83 3GT |
St. Martin’s School | School / Education Establishment | Hillside Caerphilly CF83 1UW |
The Basement, Caerphilly Youth Service | School / Education Establishment | The Basement C/O Blackwood Library 192 High Street Blackwood NP12 1AJ |
The Federation of Bedwas Junior and Rhydri Primary Schools | School / Education Establishment | c/o Bedwas Junior School Church Street Bedwas Caerphilly CF83 8EB |
The Parishes of Bedwas, Machen, Michaelston-y-Fedw & Rudry | Church or Religious Organisation | St. Thomas’ Church Heol yr Ysgol Trethomas Caerphilly CF83 8FL |
Ty’n y Wern Primary School | School / Education Establishment | Ty’n y Wern Primary School Heol yr Ysgol Trethomas Caerphilly CF83 8FL |
United Welsh | Housing Association / Organisation | Y Borth 13 Beddau Way Caerphilly CF83 2AX |
United Welsh (Cole Court) | Housing Association / Organisation | Cole Court Manager’s Office Mornington Meadows Caerphilly CF83 3QN |
Van Community Council | Council | Van Community Centre Porset Park Caerphilly CF83 2YD |
Ysgol Gymraeg Caerfilli | School / Education Establishment | Heol Pontygwindy Caerffili CF83 3HG |
Enter your info below to keep up to date…