Once you have requested help through our telephone support service or through our online support, someone will be in touch with you within 24hours (Mon-Fri, 9am-12pm) to confirm your request. It’s really important that we confirm your request with you before we action it, so make sure you give us the correct contact information.
Once everything has been confirmed, sit back and let us take care of the rest. We’ll be delighted to help you with providing you a food parcel, delivering a prescription, or setting up a time to chat over the phone.
Simply repeat the steps! We’re more than happy to help you as often as you need*. However, if you need more than three food parcels within a calendar year, you will need a referral.
*We reserve the right to cap the number of parcels and/or referrals given to any service user in order to ensure the system is being used correctly and that parity is shown to all service users.
As professionals and organisations in the local area who come face to face with the people of our communities, you are the people best placed to point people in the right direction when they are in need.
We want to work with local organisations to address need in our communities. A number of organisations can sign up to be a Referral Partner with us…
– Schools / Education Establishments
– Churches / Places of Worship
– Social Services
– Local Councillors / MP
– Citizens Advice
– GP Surgeries
– Health Visitors
– Housing Association, Warden of Sheltered/Assisted Housing etc.
– Other charities who help people in need.
This list is non exhaustive.
When it comes to being a Referral Partner with the CARE Project, you will assist us in identifying those who are in need of practical assistance with food, prescription collection and/or pastoral care so that we can help improve their circumstances.
Poverty comes in many different kinds, whether that is financial, mental, emotional, technological, physical, or another type of poverty. Our work is to mitigate against such poverties by addressing the immediate need and then working with service users to prevent their situation getting worse.
As a Referral Partner, you would have access to our online system which would allow you to refer people to us. All referrals will have access to help for 90 days at a time before needing to be referred to us again if their circumstances haven’t improved.
All you need to do is have a chat with potential Service Users during the course of your work, and identify if they are in need of help. If they are, fill in the form and we’ll do the rest! We trust your expertise as the Referral Partner, so there isn’t a complicated eligibility criteria form to go through… you simply make the judgement using your own established systems and methods.
Enter your info below to keep up to date…