That’s not a problem… we can still help you! If you are requesting a prescription collection, pastoral care, or Click and Collect pickup, please ignore this message and continue with your request.
If you’re requesting a food parcel, the process is slightly different…
We can give you up to three food parcels in a calendar year (between January and December each year) without a referral number.
If you need more food parcels after this, you will need to get a referral from one of our partners.
Getting a referral number is easy and straight forward, and will enable you to have ongoing support for 90 days, where you can request a food parcel each week, full of cupboard food, fridge food, and frozen food.
There are lots of people who can refer you, from schools, to health visitors, social services, to support workers. If your situation still hasn’t improved after 90 days, you can be referred again.
To find out more about who our referral partners are and how to get a referral, please click here.