The CARE Project also reduces food waste by redistributing surplus food from large suppliers into food parcels and through our Bag a Bargain scheme. You will oversee the effective running of the project, supporting volunteers and staff, coordinating operations, and ensuring that service users continue to receive timely, dignified, and reliable support.

Important note:
This role has a particular focus on streamlining services, strengthening systems, and embedding clear processes to ensure the long-term sustainability and effectiveness of the CARE Project. We are therefore especially interested in candidates with project management experience and a proven ability to lead and implement change.

However, this is not a desk-based or purely strategic role. Alongside oversight and development work, the postholder will be expected to remain actively involved in the day-to-day delivery of the project, including working directly within the food hub, supporting volunteers, handling food supplies, and assisting with deliveries when required. The role requires someone who is comfortable moving between planning and practical delivery.

The CARE Project Lead is a key member of The Parish Trust team. This is a demanding and fast-paced position that is pivotal to the ongoing delivery of the CARE Project. It would suit someone who shares the vision and ethos of The Parish Trust, is structured and organised in their approach, and has a strong commitment to community support and social justice. The postholder must be flexible, confident working both independently and collaboratively, and adaptable within a changing environment. This is a daily, face-to-face role with significant engagement across the local community.

What you should know about the job

Contract: Up to 18 hours per week (temporary contract)
Working pattern: To be agreed in consultation with your line manager and reviewed once the successful applicant has settled into the role.
Salary: £37,966 p/a (pro rata based on a 40-hour working week). Overtime may be available when required. The Parish Trust operates a progression programme for professional development.
Location: The Parish Trust, 7 Roundabout Court, Bedwas House Industrial Estate, Bedwas, Caerphilly, CF83 8FS (with some limited home working possible).

Main Duties

Project Oversight and Development

• Streamline existing services and workflows across the CARE Project.
• Develop, document, and implement effective operational processes.
• Identify inefficiencies and introduce practical improvements.
• Support the long-term planning and sustainability of the project.
• Monitor performance and impact, reporting to senior leadership where required.

Volunteer Organisation

• Ensure suitable volunteer numbers across all project streams.
• Oversee volunteer training and compliance with due diligence requirements.
• Ensure volunteers have access to training resources and refresher training.
• Organise volunteer troubleshooting and support sessions.
• Act as a key point of contact for volunteers during shifts, alongside the wider staff team.
• Log volunteer hours and maintain accurate records using volunteer management systems.

Food Hub Operations (hands-on as required)

• Maintain appropriate operational records including cleaning schedules, food logs and temperature records.
• Oversee the Food Hub when open and ensure deliveries are received and processed to a high standard.
• Participate in packing food parcels, sorting, storing and organising stock when required.
• Coordinate food collections from suppliers and distributors, ensuring continuity of supply.
• Ensure support requests are handled efficiently and appropriately.
• Oversee the care, inspection and logging of the charity van and assist with deliveries when needed.

Building and Facilities

• Help ensure the building is kept clean, organised and fit for purpose.
• Ensure opening and closing procedures are followed correctly.
• Support general maintenance, tidiness and site security.
• Monitor the condition of the premises and report issues as necessary.

Collaboration with Other Staff

• Work closely with colleagues to address issues relating to food supply, stock levels and operational pressures.
• Coordinate with staff regarding volunteer matters, rotas and capacity.
• Line manage part-time staff where applicable (funding dependent) or demonstrate willingness to do so.

General

• Maintain records of project impact for funders and reporting purposes.
• Contribute to the development of new initiatives that enhance the service.
• Network with partner organisations and stakeholders to raise awareness of the CARE Project and The Parish Trust.
• Undertake other duties as required to ensure the smooth running of the project, including operational support.

Person Specification

Essential

• Sympathetic to the vision and ethos of The Parish Trust.
• Ability to handle sensitive information discreetly and confidentially.
• Strong organisational and administrative skills.
• Ability to manage competing priorities in a busy environment while maintaining attention to detail.
• Confident working independently and as part of a team.
• Proficient in IT including the usual operating software packages.
• Willingness to be trained in food hygiene, manual handling and health and safety.
• Proactive approach to work, able to identify needs and act without constant direction.
• Comfortable undertaking practical, manual tasks as part of the role.
• Full UK driving licence.

Desirable

• Experience working or volunteering within a charitable or community organisation.
• Project management or service-development experience.
• Experience of leading change or implementing new systems.
• Experience using databases, Google Workspace and Microsoft Teams.
• Management or volunteer coordination experience.
• Level 3 certificate in food hygiene, health and safety or manual handling.

It’s an exciting time to be part of The Parish Trust, and we’re looking for a number of CARE Project Assistants to help the CARE Project Lead in delivering the project and making a positive impact on the lives of many.

Role Purpose: To assist the CARE Project Lead in the running of the CARE Project.

Contract: 1 year with option for renewal.

Pay: £12.60p/h (reviewed in January 2026)

Other benefits: Flexible working, casual dress

Hours: 8 hours with option for overtime

Responsible to: CARE Project Lead of The Parish Trust

Other information: We will consider applications from responsible teenagers over the age of 16, and all adults.

Job Description

1. Assisting in all aspects of the day to day running of The Parish Trust’s CARE Project
2. Carrying out regular compliance checks to ensure the quality and safety of the service.
3. Ensuring food safety/hygiene standards are in line with environmental health standards.
4. Monitoring allergies forms and providing the staff team with accurate and up-to-date information to prevent any risk to customers.
5. Assisting with Volunteer management, training, and induction
6. Assisting with monitoring systems
7. Assisting with the coordination of food collections
8. Being a point of contact for communication between all stakeholders
9. Leading shifts on a rota basis for food deliveries and food parcel packing & distribution
10. Other duties as determined from time to time by your line manager

Person Specification

This role will suit someone who is a team player, can take initiative, and is passionate about social justice. You will need to be a hard worker, and willing to progress in your professional development. You will be competent in the use of a computer and will be able to learn new systems and processes quickly. You will be a responsible individual and will be flexible in order to meet the demands of the role.

Advice when applying for the role

Our application form deliberately asks for a cover letter so that you can tell us how you meet the person specification and the job role. Therefore, it is vital that you include a tailored, bespoke cover letter for this role in order to be considered for the position. Anyone who replicates their CV or who doesn’t include a detailed cover letter will automatically be rejected.

For an informal conversation about the role, please email Nerys Beckett, the CARE Project Lead in the first instance: nerys.beckett@theparishtrust.org.uk

Please note that we a keeping this position open until further notice, and will interview on a rolling basis.

The CARE Project also reduces food waste, reusing food or saving food from large suppliers, and putting it into food parcels or using it as part of our Bag a Bargain scheme. You will help to lead our volunteers and coordinate the CARE Project, ensuring it continues to run smoothly and that our service users get the help they need.

The CARE Project Lead is a key member of The Parish Trust Team. This is a demanding and fast paced role that is pivotal to supporting the delivery of the CARE Project. It would suit a person who catches the vision and ethos we hold to, is structured and organised in their approach, and has a passion for community support and social justice. In addition, they will be willing to work flexibly as required to get the job done. They will be confident to work both collaboratively and independently, and adaptable to a changing environment. This role has the opportunity to connect with all areas of the community. It is a face-to-face role on a daily basis.

What you should know about the job

Contract: 37.5 hours per week, permanent.

Working pattern: 2:30pm-6:30pm Monday, Wednesday, and Friday with remaining hours to be worked flexibly as agreed by your line manager. This can be reviewed once the successful applicant has settled into their role.

Salary: £24,472 p/a (pro rata based on a 40 hour working week) Possibility of overtime as and when required. The Parish Trust operates a progression programme for professional development.

Location: The Parish Trust, Heol yr Ysgol, Trethomas, Caerphilly. CF83 8FL – subject to change.

Main Duties

Volunteer Organisation

• Ensuring suitable volunteer numbers for the various streams of the project.
• Training volunteers for their roles and ensuring due diligence is met.
• Ensuring volunteers have access to various training resources and that their training is kept up to date.
• Organising sessions for volunteer troubleshooting and advice.
• Logging volunteer hours and being a first point of contact for volunteers when they are on shift, in collaboration with the wider staff team.
• Using volunteer management and communications systems to accurately reflect data back to the organisation

“Food Hub”

• Keeping appropriate records of the CARE Project activities, including cleaning, food logging, temperature logs etc.
• Managing the “Food Hub” when it is open and ensuring all deliveries are met on time and to a good standard.
• Packing food parcels, arranging, collecting and storing food items.
• Managing the Food Collections from the various food outlets and distributors, ensuring that regular food supply is maintained to the CARE Project, and that volunteers are on hand to assist with this.
• Ensuring support requests are handled and dealt with appropriately and efficiently.
• Ensuring the charity van is looked after, prepped and inspected for deliveries, and logged & inspected at the end of shift, ensuring keys are away safely, and the vehicle logs filled in.

Building

• Helping to ensure the building is thoroughly and regularly cleaned to the appropriate standard.
• Helping to ensure the building is well-organised and suitable for its purpose.
• Ensuring that the building is opened and shut following charity procedures.
• General maintenance, tidying, and security of the grounds.
• Ensuring the building is looked after and well maintained.

Collaboration with other Staff

• Working with other staff, where appropriate, to report on any issues with food, stock levels etc.
• Working with other staff on issues to do with volunteering, numbers, issues etc.
• Line management of part time staff or willingness to line manage (funding depending)

Misc.

• Keeping records of impact for grant funders
• Being able to try new initiatives that enhance the service
• Networking with other stakeholders to raise awareness of the organisation, its services etc.

You may be required to perform other duties from time to time to ensure the smooth operation of the CARE Project, including delivering food parcels in our van.

Person Specification