Community Shuttle Bus

The service is a direct route to the hospital, it takes a shorter time than using other public transport, and it is cheaper than other options currently available.

The service is a pilot scheme running for 6 months from December 2021. During this period, the service will be monitored to see how well it is used by the general public. If the demand is there, we will look to continue the service into the future and expand it if appropriate. Therefore, it is vital that the general public help us by using the service, else it will be taken away after the pilot period concludes.

The days that the shuttle bus will run are Tuesdays and Thursdays. The shuttle bus will make multiple round trips during the days of operation between the hours of 8:30am and 4:30pm

The Bus stops will be in the following locations:

Outward Service (to the Hospital)

• Caerphilly - Castle Court Bandstand
• Bedwas - Council Offices
• Trethomas - Tyn yn y Pwll
• Machen - Dranllwyn Lane
• The Royal Gwent Hospital
• The Grange University Hospital

Returning Service

• The Grange University Hospital
• The Royal Gwent Hospital
• Machen - Machen Primary School
• Trethomas - The Square
• Bedwas - Council Offices
• Caerphilly - Castle Court Bandstand

Any member of the public needing direct access to hospital can use this service. Those accompanying patients/visitors are also able to use the service.

Unfortunately, the minibus is not equipped to load wheelchairs and so we are unable to transport wheelchair users. Limited space on the minibus is available for walking sticks.

The cost is a flat rate of £3.75 per passenger, regardless of where you are going, and regardless of whether it is a single or return trip. This is simply to cover costs, but is still competitive in price and efficiency.

Yes. Pre booking is essential so as to make the service run as efficiently as possible. Booking can be done using our online booking system below, or by telephoning the charity office on 02921 880 212 (option 1)